CUSTOMER CARE POLICY

By buying Exclusively from Lynischic International, exceptional quality is yours. We guarantee timely attention to each order with a hassle-free ordering process. Our products utilize the best materials available. Please compare our product with others on the market to see and appreciated the value of our unique products.

Please note: Different computer monitors will cause the colors of the online color palette to vary slightly. If you require an exact match, please request a free sample by contacting us by E-mail before placing your order.

While we are unavailable to answer each call as it comes in, please always leave a voicemail and someone will get back to you within the hour.

Sales Tax

State laws require that we charge applicable sales tax on orders shipped to addresses in Georgia.

CREDIT CARDS

Credit cards are charged at the time the order is placed.

SHIPPING POLICY

Lynischic International’s shipping rates for Standard Delivery of orders below $99.99 are a flat fee of $4. Shipping rates for Standard Delivery of orders $100 and above ship FREE. Express Shipping is $8, and FREE of orders $100 and above. Two day delivery is $20.  Next Day Shipping is $25. Please allow approximately 2-3 weeks order processing time. United States Postal Services will be utilized as our shipping method. Using Standard Delivery (USPS Ground) orders normally arrive within 2-4 days after we ship. Final delivery is handled by your local postal service and may be delivered 6 days a week, including Saturdays. Business Days are Monday-Saturday, excluding federal holidays within the United States. Orders received on Sunday will be processed the following business day.

Lynischic International will contact you with follow-up E-mail if the merchandise you have selected is not currently in stock. The item not in stock will be placed on backorder. The rest of your order will be shipped regularly and we will E-mail you as to when to expect the backordered items, if we are not unable to contact you for an alternative color or item. Orders will be shipped to the designated address given by the purchaser.

INTERNATIONAL SHIPPING

Orders from outside the United States will be shipped via USPS. Delivery occurs within approximately 2-3 weeks processing time. Charges will be estimated based on each country’s pre-paid customs and duties, fees, weights, etc. Package will be traceable.

Local carriers do the final delivery.

NOTE FOR INTERNATIONAL USERS:

If you are accessing the site from outside of the United States of America and place an order, you agree to and will be subject to the Terms and Conditions and Privacy Policy of Lynischic International. You are transferring your personal information to the United States and you consent to that transfer.

RETURNS AND EXCHANGE POLICY

We are devoted to ensuring excellent customer satisfaction with our merchandise after you receive it. Full priced merchandise may be returned for a full refund or exchanged within three weeks of delivery date, when merchandise is in good shape, accompanied with the original receipt/packing slip and original packaging, and is based on the original form of payment.

Sale merchandise can be returned for a full refund or exchanged within 14 days of the delivery date.

If a package is returned to our warehouse as undeliverable, we will seek to contact you immediately for an alternate address for re-shipping, and a refund for the amount of the order only will be given, less the USPS or UPS fee. If we are unable to contact you, you have up to two weeks to notify us for re-shipment or all funds will not be refunded and product will be restored.

We recommend you send packages back via USPS or insured Parcel Post for your protection. All return shipping fees are non-refundable and are the customer’s responsibility.

GIFT CARD RETURNS

Our standard return policy applies to items purchased with a Lynischic International Gift Card. We will issue a new Gift Card for the amount used on the original purchase and send it to the shipping address on the original order.

For credit card purchases made in addition with a Lynischic International Gift Card, we will credit your credit card the amount originally charged and issue a new Gift Card in the amount used on the original purchase. You will receive your new Gift Card within two weeks of processing your return.

INTERNATIONAL RETURNS

Please complete the return form in your shipment and return the package via the carrier option used for your order. Refer to our section on RETURNS AND EXCHANGES POLICY for our full return policy.

Send your merchandise via traceable method to Lynischic International. Please contact Lynischic International’s Customer Care at (770) 897-3233 or E-mail Lynischic International for our mailing address.

Exchanges are not offered with International shipments.

DUTIES AND TAXES RETURNS

If you are returning a purchase you may be eligible for a refund of a portion or all the duty and taxes. Contact your local customs office for a return of duties or taxes.

PAYPAL RETURNS

When you use PayPal to pay for your order, we will refund your order according to our policy with the following exception: Exchanges are not offered on PayPal.