Payment Portal


Privacy Policy

Your privacy is important to us. This privacy statement explains our online information practices.

The Information We Collect

As you make payments, we will ask you for or display the following pieces of information:

Information Why
Account Number We ask this so that we can apply your payment to the correct account.
Service Address This is displayed so that you can know that you are paying on the correct account.

Amount to pay on your account

Credit Card Type

Name on Card

Expiration Date

All these are asked so that we can charge your credit card. None of these pieces of information are stored in our database.

All the above information is displayed and collected through a secure Internet connection.

How We Use the Information

We use the above information solely to process your payment. If there is a problem with the payment, we will use other contact information that we hold offline to contact you.

Information Sharing and Disclosure

We will not provide your information to any third party business other than the company we use to validate and process your credit card charge.

We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, to verify or enforce compliance with the policies governing our sites and applicable laws or as otherwise required or permitted by law or consistent with legal requirements.

Our agents and contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy statement and are not authorized to use the information for any purpose other than to carry out the services they are performing for us.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this privacy statement.

Cookies and Similar Technologies

Cookies are text files placed in your computer's browser to store your preferences. Cookies do not contain personally identifiable information; however, once you choose to furnish a site with personally identifiable information, this information may be linked to the data stored in the cookie. We do not use "cookies" or similar technologies.

Our Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online.

How to Contact Us

If you have any questions or concerns about the online privacy statement for this site or its implementation you may contact us at: bhunter@fcrwd.com.

Updates & Effective Date

From time to time, we may update this privacy statement. We encourage you to periodically check back and review this statement so that you always will know what information we collect, how we use it, and with whom we share it.

The Privacy Statement posted on this site was updated in March, 2012.